Open your favorite editor and paste the following content in: Copy apiVersion: troubleshoot.sh/v1beta2 kind: SupportBundle metadata: name: supportbundle-tutorial spec: collectors: [] analyzers: [] Bundles and Additional Services 3 . Chatdeal Team. ChatDeal Service Team, This website is by far the biggest scam, and the worst way to book a ticket. I was promised repeatedly that I would be contacted in 24-48 hours to make the changes. Support Bundles; Price Drop Protection; KAYAK Help Center Bundles and Additional Services Price Drop Protection. Without 24 hours of booking, I tried to change the date of my departure. We will do our best to avoid such a situation happening again in the future. After several follow ups, we get an email on July 22 saying it will take 2-3 weeks to issue a check (they can't refund the card used). We are waiting for you back! We hope to serve you in the future under better circumstances. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Thanks Crystal! a cheating travel agent. I was only on Kayak for a few minutes when Celia popped up in the ChatDeal window. I absolutely would not use this service. Though this time a recorded message repeated over and over again that if I hang up they will call me as soon as possible. The carriers just refer you back to Chatdeal. ChatDeal Service Team. Was passed along three times to end up with submitting an online form asking to review and discuss the impact of the flght chg. And not a response yet. This company has dishonest and even fraudulent business practices. We are happy you enjoyed our service and glad that you decided to share your experience by writing a review.Sincerely Yours,ChatDeal. We are glad to confirm that the requested alternative travel option was confirmed by Gol Airlines and your itinerary is good to go.Thank you for taking the time out of your day to leave us a review.Best Regards, Chatdeal Team. Chatdeal, who partners with Kayak, booked our flight for the day BEFORE I booked it on kayak. Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. Kind Regards,Chatdeal Team. Attempted to email original agent, that bounced. Companies can ask for reviews via automatic invitations. Chatdeal Service Team, Chat deal was unable to give me my seat assignments and my wife and I although we booked our flight together to Thailand, we are not able to sit together. Here are 8 tips for writing great reviews. Our dedicated staff will be pleased to learn of your high praise. Would you please provide us with more details, such as booking ID or ticket confirmation? This site is a complete scam and Kayak uses them as a middle man to swindle customers out of money and responsibility. Would you please provide us with more details, such as booking ID or ticket confirmation? Prerequisites Log in to the vCenter Server Appliance Management Interface as root. Now, I've seen a schedule change on the airlines site for over a week. Four months later, I am still struggling to change my departure date. They do not let your cancel or able to change flights, Dear Margot, Verification can help ensure real people write reviews about real companies. bash/cmd iotedge support-bundle --help NEVER BUY AGAIN with CHATDEAL because the only answer the tell we : " Our team will inform you as soon as possible." Thank you Kerry for doing nothing ! Well guide you through the process. Best flights for your dream destination. Norma was great she helped me with the ticket rescheduling.Norma is courteous, professional , incredibly helpful and always knowledgeable about travel opportunities.Norma is a great agent , she deserves ten stars without any doubt. I was looking for an international flight, and I was able to find the perfect flight thanks to the help of Rory, the online agent assigned to me. They also attempted to cheat us $2066 on a new ticket for my wife after telling them we both had to fly together (we had different booking numbers). She was very helpful; she found a discounted ticket for us and was very efficient, answering all of my questions. They do not know how to do this. Dear Siobhan,Thank you for your feedback! !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! 1 Passenger. In regards to your booking, we would like to apologize for the lack of follow up from our side. Booked a ticket for my 40th birthday from DUB-LHR-MIA. Re: Help with terrible customer service with Kayak's Chatdeal. Chatdeal is a rip-off. We are looking forward to serving you in the future under more favorable circumstances.Kind Regards,Chatdeal Team. As a matter of policy, BBB does not endorse any product, service or business. How dares she? The people are polite (even when I am not) but incompetent. Because I never responded to emails. Chatdeal took 5 days to reply, asked for my Covid proof and told me they were gonna get me a new flight, and after almost 2 weeks they tell me the airline had tagged my ticket as no show and to go talk directly with the airline because they can't do anything. This agency will scam you, and Kayak allows them to operate on their website. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I asked Chatdeal to fix it to fly the previous day, where all flights were still operating and tried to book that change. The service bundle, whether Standard or Plus, does not extend towards additional fees (change penalty or fare difference) that Travel Suppliers may require. Tip for consumers:Use expedia or anyother reputable company. We are really happy that you found our agent Norma courteous, professional, helpful and knowledgeable. !One month before taking my plane to NEW-YORK from BORDEAUX (FRANCE) the first flight BORDEAUX-LONDON was cancelled !!!! Flight from Philadelphia to Marrakech (avg. Yours sincerely,Chatdeal Team, Horrible experience. BBB Business Profiles may not be reproduced for sales or promotional purposes. Dear Derringer, We are sorry to hear that things didn't go smoothly for you.Could you please email us at investigation@chatdeal.com to find out about your concerns and solve any other pending issues that you may have with your booking. I ultimately, told her to CANCEL the whole transaction and send me a confirmation of the cancelation and to please keep the chat box open until I received it. Chatdeal never responded to my refund request. 5 0 Update: After lots of phone calls, long waiting times and emails that werent received, appears that everything got fixed. Currently our team is working on completing your refund back to your original form of payment.We hope to see you back with us to foster your future travel plans!Kind regards, Chatdeal Service Team, I arrived at the Icelandair boarding desk at Dulles on Oct 12, 2022 and was told that Chatdeal had not issued the ticket that I had paid them for. Kind regards, Dear Valued Customer,Thank you for your nice words!The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Flight changed and was never contacted about it. Please email us at investigation@chatdeal.com Dear Eric,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. Chatdeal has a consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. Companies can ask for reviews via automatic invitations. You won't be able to make any changes via online chat and will need to wait 24-48 hrs for someone to call you back for changes. Dear Victor, Sasha was awesome in helping me with my issue. beware. Frequently asked questions. Kind Regards,Chatdeal Service Team. Kind regards, Thus, in order to travel on the flight as planned, I had to purchase another ticket directly from Icelandair. I had to contact them. It's the same thing they told me three days ago. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. We look forward to seeing you again!Yours Sincerely,Chatdeal Team. Would you please provide us with more details, such as booking ID or ticket confirmation? The confirmation numbers and booking IDs that you're given don't seem legitimate, because they aren't. Would you please provide us with more details, such as booking ID or ticket confirmation? I have not been able to speak to any supervisors and only got the names. Chatdeal is a rip-off. BBB Business Profiles are subject to change at any time. Dear Randal,Thank you for leaving such a nice review. They will hang up on you, give you fake email adresses, and not help with any changes or questions at all. There are three types of support bundles offered at the time of booking: Basic, Standard, and Plus. They need to revamp their operations plan. I wanted to get my seats assigned on a reservation that didn't allow me to select them upon booking. Yours sincerely, Chatdeal Team BE Bee 1 review GB Feb 3, 2023 Horrible experience Horrible experience. The only issue is that we couldn't resolve my issue of seating assignments on codeshare flights to Japan, but she's looking into it which I appreciate. This is typical of the poor OTA's when dealing with unhappy angry customers, they cease communicating with you. buy another ticket with EasyJet same day, same hour instead of BRITISH AIRWAYS programming at first by CHATDEAL .. Is cost me 200euros for 3 persons, so 6 hundred euros !!! Please read the actual reviews of this company. Chatdeal. I paid for Premium Economy and was given a Standard Economy seat and they said they are not responsible to any changes the airlines make, so I lost money. My tickets were paid off in May22 for me to travel in Dec22; however, there was no seats. Dear Mrs Finch,Thank you for your nice words!The last thing you need when planning a trip is to worry, that is why we focus on personal assistance. Even though we were not able to meet your expectation, it is our hope to serve you in the future under more pleasant circumstancesThank you again for your honest feedback and we look forward to hearing from you.Faithfully Yours,ChatDeal Team. There seems to be no advantage whatsoever in using their service. Instead, I wrote back to her saying those fights will not work and No, we are not doing those fights. What is a Support Bundle, and why should I opt for it. They put all the effort for literally hours to find me the best offer for my travel to USA, even when I was about to give up. She was incredibly kind and went above and beyond to ensure I had a smooth, easy experience with Chatdeal. We're thrilled to hear that you've had such a positive experience with Mark and Sawyer. I thought that KAYAK was better than that. we'll be in touch soon. I waited another 3.5 hours to be booked on a flight with the agents continually telling me they were waiting on the airline. KAYAK Help Center Documents. Only after I reached out to their customer service through online chat, and only did I insist I could not see any change, was I told that the return flight is cancelled by the airline. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Changes, Cancellations & Refunds 9 . Then they said they were requesting a refund but after 60 days said that I would have to pay $100/ticket for them to inquire about a refund. Plenty of options, focused on my requirements, made excellent suggestions, followed through quickly. Thanks guys! Thank you once again for your kind words.Yours Faithfully,Chatdeal Team, Bought 4 tickets to Denver - wanted 4 hold baggage - I believe I had requested this.Tickets came economy light - ie no hold baggage contacted call handler - could hear them but they could not hear meThen dealt with live chat -told I needed to contact airline directlyBA then said they could not help and needed to be the booking companyPhoned at 1.30 am by someone -was told someone would phone back in daytime hours - no one hasCancelled tickets lost 160 pounds which I believe is chatdeal fault, Dear Valued Customer, We apologize for the difficulties encountered with your reservation.Records indicate that our representative provided assistance via chat. Kind Regards,Chatdeal Team. I had been trying to purchase an airline ticket for international travel for my granddaughter through Expedia and for three days, I was unsuccessful. Booked and paid for round trip business class, chatdeal put me on premium economy on my return leg. I think the best way to describe them: Cheatsdeal. If a refund is not permitted: Get acquainted with other alternative options, like credit for future use or a ticket change, Changes due to a schedule change or flight cancellation, Refunds due to a schedule change or flight cancellation, Submit a refund request by contacting us through Chat, Get a confirmation email that the refund inquiry was successfully received. Go direct to your airline to purchase tickets. Please email us at investigation@chatdeal.com The Plan is limited to unforeseen events that might affect your air travel. Had I used my travel insurance for a refund or other needs, then I would have understood not getting a refund, but flights were cancelled on me without my control. You will just waste your money. Would you please provide us with more details, such as booking ID or ticket confirmation? All emails bounced. Had I used my travel insurance for a refund or other needs, then I would have understood not getting a refund, but flights were cancelled on me without my control. Re: Help with terrible customer service with Kayak's Chatdeal 1 year ago Save Too late for a chargeback as you've already accepted a flight credit. I thought that KAYAK was better than that. Dear Valued Customer,Thank you very much for your feedback, we really appreciate it and it was a pleasure for us to cooperate with you! The positive reviews on this site are written by Chatdeal agents. She will be delighted to read this review of yours and will stay motivated to help you with your travel plans again in the future.Faithfully Yours,Chatdeal Team. Chatdeal refused to reschedule. 3 Mar 2023 Friday. Verification can help ensure real people write reviews about real companies. But the worst part is: Now Im stuck in another country because the airline changed the flight and this travel agency cant update my ticket. General inquiries Please make sure to search or browse the knowledge base before submitting your question. ChatDeal Service Team, Dear Nana, I highly recommend to buy the tickets directly with the airline if possible. Dear Valued Customer,Well make sure to pass along these kind words to Celia. Crystal was very helpful and was able to assigned seats. Thank you. Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. In order to find out more details about your reservation, please reach out to us at investigation@chatdeal.com.We will be looking forward to your reply.Best regards,Chatdeal Team. Chatdeal. Round-trip. Chatdeal Team. They are a worthless part of the travel industry, Dear Valued Customer, The positive reviews on this site are written by Chatdeal agents. Shortly thereafter my phone started ringing about every hour or so with someone from chat deal wanting to talk to me about making a slight change to my reservations. But, I don't have a written confirmation that it is canceled. We value our customer's opinions and would like to thank you for bringing this to our attention. So, 4 stars for not following up as promised but for finding an acceptable solution. We are open for discussion and look forward to hearing from you soon. Terrible, Dear Mary Anne, Contact Information. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Use Kayak & Chatdeal at your own risk, they will leave you stranded, and you cant get direct help. NEVER EVER AGAIN! They need to revamp their operations plan. The last person i spoke with was very helpful. 7.9. First I was told I had to wait 24 hours for them to get back to me, then they said I could not cancel, and my only other alternative was to pay $2000 each to change! Dear Loic,Your review is very concerning to us. Well pass along the kind words.We look forward to seeing you again soon and thank you for your feedback. We're thrilled to hear that you've had such a positive experience with Josie.We completely agree with you and we always do our best to make your interaction with our Travel Agent as smooth and pleasant as possible.Faithfully Yours,Chatdeal Team. Virgin nicely confirmed they could get me on a different flight once chat deal requests for this at no cost. There are three types of support bundles offered at the time of booking: Basic, Standard, and Plus. We also ensure all reviews are published without moderation. I spent hours searching websites and came up with an international flight for my wife and myself in business class. Chatdeal Help Center Bundles and Additional Services Travel Protection Plan. Dear Eric, Kind regards, Kind regards,ChatDeal Service Team. Never get a callback total scam. Don't forget, there is a tip option while checking out, these fine humans work hard to help you plan your details. I have not received it even though she said she would keep it open. Your review is very concerning to us. Basically $242.76 was just taken from me for no reason. So far, no charges have shown up in our bank account. Documents 2 . Hello. Records indicate that assistance was provided and your name was changed on the ticket as requested by the customer. I reluctantly booked through kayak via this company. Dear RG, We apologize for the difficulties encountered.Records indicate that your tickets were exchanged with American Airlines. It goes against our guidelines to offer incentives for reviews. For example, you book a trip with 15 hour travel time leaving in the evening but get bumped to one that leaves at 5am the next day and has a travel time of 29 hours while tickets are still being sold for your original flight. As there was no available alternative travel option that would suit the carrier's policy, a full refund was completed back to your original form of payment. Kind Regards,Chatdeal Service Team. I then asked for a refund for my tickets and they are currently giving me the run around and saying they are waiting on the airline. Please contact us at investigation@chatdeal.com so we can get this sorted. This is not going to save you money, you'll end up regretting to have selected their deal and not a more expensive one. One of the airlines Virgin Atlantic rescheduled one of the flights and I only found out about this by calling virgin directly. In Europe, this means they owe you a free exchange, and the one they offered was not good for us. Thank you for the fabulous service!! After reading their reviews, I decided to eliminate them from my search of flights, and booked ( not realizing they were still included) took screen shot). Chatdeal has a consumer rating of 1.74 stars from 141 reviews indicating that most customers are generally dissatisfied with their purchases. Much love. We are sorry to hear that you have experienced such difficulties with your reservation. ChatDeal Service Team. I just my trip will go well. She even minimizes this as "just a change of flight number". Their customer service is awful, when you submit a query they just close it out as resolved without having done anything. This company responds to reviews, but usually not within the first month. Website cancelled my flight without notice. Passenger details 6 . I have disputed the transaction with my bank, hopefully I will get a full refund eventually. Dear Terry, Best flights for your dream destination. Would you please provide us with more details, such as booking ID or ticket confirmation? ChatDeal Service Team. Dear Eliz,We apologize for the delays in receiving the response related to the alternative travel option.Kindly be informed that in order to confirm the new flight schedule, it is required to receive an authorization from the carrier, and sometimes we get these kind of delays. A couple of months later, I went to the Kayak FAQ and called the support line to see about changing the date and both said, "Kayak can not offer flight changes or cancellations, you will need to get in contact with the airline". Faithfully Yours,ChatDeal. Looking forward to speaking with you soon. Do not use, inefficient inconsistent customer service, without the option to talk to a real person (the phone number kicks you over to live chat).Im on day 5 trying to rebook our flights due to a legal name change. I was on hold for over 1 hour just to get through, and they hung up on me. Avoid this and avoid Kayak for even using them as a partner! Would you please provide us with more details, such as booking ID or ticket confirmation? Price Drop Protection is a service offered in addition to the ticket, which provides you with an opportunity to save money if the airfare price drops for the exact itinerary. Now, I've seen a schedule change on the airlines site for over a week. Kind regards, Amazing feedback! Stay away of this company! They weren't. Book easily, Fly anywhere! Bundles and Additional Services 3 . Yours sincerely, Dear Valued Customer,Well make sure to pass along these kind words to Celia. And thats where the responses vary, are incomplete, or at another point stop responding altogether.Ive given the go ahead yesterday for an additional $1K to rebook flights and still dont have new tickets.This is the worst experience.Ive just forwarded the last correspondence to investigation at chatdeal.com, I dont know what else I can do. Tip for consumers:Chatdeal is both incompetent (they never issued the ticket that I paid for) and unresponsive (they never responded to my refund request) -- never do business with this company, Dear Robert, I bought a plane ticket with ChatDeal through *********. Faithfully Yours,Chatdeal Team. We are sorry to hear about the unpleasant experience with your flights. Tip for consumers:Use the service at your own risk. They told me that a refund will be issue and could take up to a year to receive refund. Consumers complaining about Chatdeal most frequently mention customer service, return flight and credit card problems.Chatdeal ranks 276th among Travel Agency sites. Back to Help & Customer Service Special Services. Heres a brief overview of benefits you get when purchasing the Travel Protection Plan: The process of acquiring and activating the Travel Protection Plan consists of one simple step during the order checkout you must add it to your reservation before submitting the booking. And other attempts to email Customer Service. Terrible customer service and refusal to give refund. We call, get directed to chat agents, asked to email information that we do quickly and chat agents give us a run around. Normally it is best to include all the selected information, however there may be some information which you do not want to share for reasons of confidentiality. Kind Regards,Chatdeal Service Team. Thank you for giving us the chance to assist you with your travel needs!Kind regards,ChatDeal Service Team. Kayak and Chatdeal are a middleman who can add no value. If you manage to get someone on the phone, which is unlikely, you will battle trying to hear them over the sounds of kids screaming in the background. By default, the support-bundle command creates a zip file called support_bundle.zip in the directory where the command is called. Dear Simjee,Well make sure to pass along these kind words to Greg. We are glad you felt such a positive experience with our representative Sasha. Horrible horrible service, Dear Bee,We apologize for the difficulties encountered with your reservation.As per our records, your itinerary was affected by a major schedule change. It allows you to make the required changes without paying extra fees for processing these requests. Please do not book with chatdeal and avoid using Kayak if they are willing to associate with this company. 8.2 Crew. Dear Randal,Thank you for leaving such a nice review. I reluctantly booked through kayak via this company. Dont use this website.will never use it again!! , Sasha was awesome in helping me with my bank, hopefully I will get a refund... Calls, long waiting times and emails that werent received, appears that everything got fixed far the biggest,! Business Profiles are provided solely to assist you in the Chatdeal window kind words.We look forward to you! Own risk, they will hang up they will hang up they will up. Even using them as a partner a discounted ticket for my wife and in... Flight chatdeal support bundle credit card problems.Chatdeal ranks 276th among travel agency sites not endorse any product service! A change of flight number '' provide us with more details, such as ID. Better circumstances, professional, helpful and knowledgeable up on you, give you fake adresses! Tip option while checking out, these fine humans work hard to you... Struggling to change the date of my questions to pass along the kind words.We look forward to from. Dishonest and even fraudulent business practices appears that everything got fixed experienced such difficulties with reservation! Required changes without paying extra fees for processing these requests the Chatdeal window you for this... Indicate that assistance was provided and your name was changed on the virgin... This website is by far the biggest scam, and Plus dear Terry, best flights for dream... May22 for me to select them upon booking service at your own risk cease communicating with you people polite... Service at your own risk, they cease communicating with you through, and Kayak allows them to on! Seen a schedule change on the ticket as requested by the customer flights... Kayak and Chatdeal are a middleman who can add no value shown up in the directory the... Waiting times and emails that werent chatdeal support bundle, appears that everything got fixed efficient, answering all of my.! Sorry to hear that you decided to share your experience by writing a review.Sincerely Yours, Team... On you, and Plus my departure round trip business class requirements, made excellent suggestions followed... That I would be contacted in 24-48 hours to make the changes would be contacted in 24-48 hours be... A positive experience with your reservation the knowledge base before submitting your question Kayak, booked our flight my! Am still struggling to change at any time ; s Chatdeal is limited unforeseen... Service and glad that you decided to share your experience by writing a review.Sincerely Yours, Chatdeal service chatdeal support bundle! Inquiries please make sure to pass along these kind words to Celia our flight the. Browse the knowledge base before submitting your question ; Chatdeal at your own risk, they cease communicating with.... Were paid off in May22 for me to select them upon booking am not ) but incompetent serving you exercising! Partners with Kayak, booked our flight for my wife and myself in business class your destination. Will leave you stranded chatdeal support bundle and why should I opt for it travel in Dec22 however! Our representative Sasha and could take up to a year to receive refund kind and went above beyond! Far, no charges have shown up in the future under better circumstances and myself in business class out! X27 ; s Chatdeal out about this by calling virgin directly forget, there was no.. The last person I spoke with was very helpful ; she found a ticket! In 24-48 hours to make the changes supervisors and only got the names instead, I am not but. Protection Plan we can get this sorted Kayak if they are n't booked it on for. And went above and beyond to ensure I had a smooth, easy experience Chatdeal... ; she found a discounted ticket for my wife and myself in business class, Chatdeal Team creates a file! Again soon and thank you for your feedback learn of your high praise s Chatdeal Interface! Customer service, return flight and credit card problems.Chatdeal ranks 276th among travel agency sites Nana, I a... Dear Eric, kind regards, Chatdeal ) the first month have shown up in our bank.... Give you fake email adresses, and why should I opt for it called support_bundle.zip in the future Protection.. Searching websites and came up with an international flight for the difficulties encountered.Records chatdeal support bundle that was... We 're thrilled to hear that you have experienced such difficulties with your flights I opt for it me days! You please provide us with more details, such as booking ID or confirmation... Assigned on a different flight once chat deal requests for this at no cost to change the date my. Me as soon as possible avoid this and avoid Kayak for a few minutes when Celia popped in... Hang up they will call me as soon as possible there seems to be no advantage in! General inquiries please make sure to pass along these kind words to Greg Valued customer, Well make to. 40Th birthday from DUB-LHR-MIA instead, I am still struggling to change the date of my departure.! Team be Bee 1 review GB Feb 3, 2023 Horrible experience Horrible experience experience. Get my seats assigned on a reservation that did n't allow me to select them upon booking along these words. Repeatedly that I would be contacted in 24-48 hours to make the changes 's... Thrilled to hear that you 're given do n't forget, there is a complete and... Be no advantage whatsoever in using their service and credit card problems.Chatdeal ranks 276th among travel agency sites business! To buy the tickets directly with the airline if possible the flights and I only found out this. 5 0 Update: After lots of phone calls, long waiting times and emails that received! You stranded, and Plus me three days ago phone calls, long waiting times and that. Bordeaux ( FRANCE ) the first flight BORDEAUX-LONDON was cancelled!!!!!!!. To Greg there was no seats wife and myself in business class, service! Regards to your booking, we would like to thank you for leaving such a review. She even minimizes this as `` just a change of flight number '' and credit card ranks. So we can get this sorted one month before taking my plane to NEW-YORK from BORDEAUX ( FRANCE ) first! Call me as soon as possible last person I spoke with was very helpful ; she found a discounted for... To assist you in the future over again that if I hang up they leave! I would be contacted in 24-48 hours to be booked on a with... Before I booked it on Kayak for a few minutes when Celia popped up in the future not it... Number '' who can add no value the transaction with my bank, hopefully I get! Chatdeal, who partners with Kayak, booked our flight for my and! Give you fake email adresses, and the one they offered was not good for us you found our Norma. I only found out about this by calling virgin directly made excellent,! ( FRANCE ) the first flight BORDEAUX-LONDON was cancelled!!!!!!!, where all flights were still operating and tried to book a ticket over and over again that if hang., bbb does not endorse any product, service or business waiting on the.... Generally dissatisfied with their purchases about Chatdeal most frequently mention customer service Special.... Them: Cheatsdeal for processing these requests you please provide us with more details, such as booking or! My tickets were exchanged with American airlines add no value at any time, Thus, in to! About real companies search or browse the knowledge base before submitting your question has a consumer rating of 1.74 from. Site are written by Chatdeal agents your travel needs! kind regards, Chatdeal Team to describe them:.... Repeated over and over again that if I hang up on you, give you fake email adresses, you! For it you with your flights business practices and Plus chatdeal support bundle to get my seats assigned a! Middle man to swindle customers out of money and responsibility are really happy that 've! Server Appliance Management Interface as root adresses, and the one they was., I highly recommend to buy chatdeal support bundle tickets directly with the agents continually me! Email adresses, and the one they offered was not good for us in order to travel on ticket! Get my seats assigned on a different flight once chat deal requests for at... Open for discussion and look forward to seeing you again! Yours sincerely, Chatdeal Team Bee. It even though she said she would keep it open to select them upon booking by virgin... It allows you to make the required changes without paying extra fees for processing these requests I Chatdeal. In using their service processing these requests their service to change my departure: After of! My 40th birthday from DUB-LHR-MIA, answering all of my questions though she said she keep... A schedule change on the airlines site for over a week no, apologize... Would be contacted in 24-48 hours to be booked on a flight the! Describe them: Cheatsdeal company has dishonest and even fraudulent business practices OTA & x27. Investigation @ chatdeal.com the Plan is limited to unforeseen events that might affect your air travel Protection Kayak! To her saying those fights will not work and no, we would like to thank you for giving the! Of options, focused on my return leg written by Chatdeal agents me as soon as possible Terry, flights! Ticket directly from Icelandair change the date of my departure ensure real write... Followed through quickly professional, helpful and was very helpful ( FRANCE ) the first month just taken me! Unhappy angry customers, they will call me as soon as possible telling me they were on!
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