They are a one way service. I tried Wyndham but they were no help. If anyone knows someone that has used one fo those law firms please let me know. This review was chosen algorithmically as the most valued customer feedback. Now, they are saying that all the money invested in purchasing the tim share is just lost, those sales people have no shame. Tina C, we were stupid enough to sign a paper & did not get any kind of contract! One of the huge perks we get is the Yacht discount. We are in our 60s and have never traveled to another country and were very excited about going to Mexico with the grandchildren. I also believe it is illegal what they are doing. I am going back again next year and everyone that we have taken can't thank us enough for the amazing trip. I am paying a product that I am not using. tell your friends and familyDO NOT DO BUSINESS WITH "EL CID". We were with the sales agent for hours. Who's crazy enough to start this website? I wish I found this site before we were scammed. Guy named Brandon screwed us so bad. What else can I do? El Cid ripped us of for about $60, 000.00 We went to El Cid Moro Beach for vacation and of course we got suckered into their presentation. Now we have been filing complaints with Benjamin, the customer relations person. Last year we came to el cid using a certificate from westgate cruise and travel collection. Inclusive of maintenance fees, each of these contracts will cost us around $350,000, so we've invested $700,000 in El Cid. Any lawsuit I would be interested. We now have lawyers from the Owner's Advocate helping us. They are doing the same thing to our family. El Cid Resorts Av Camarn Sbalo S/N Zona Dorada, 82110, Mazatln, Sin Phone: +1 (888) 733-7308 Reservations: +1 (888) 217-1183 Email: reserve@elcid.com.mx. We were Never enrolled in RCI and later told we must join ICE instead. Say we owe over $22,000.00 for the rest of their so called contract !!!!!! I finally got in touch with someone at El Cid, who said they can cancel the agreement. I have emailed PROFECO but have not heard back, also contacted www.timesharescam.com who just sent us a contract but it could take up to 6 months, really do not want to have to pay. I hope anyone considering buying anything from El Cid Vacations Club will learn from my and numerous other people's experience, and avoid these people. We are 70 and 74 with a spotless credit record now tarnished by corruption not of our making. We were then told that El Cid would pay our taxi, give us 4 tickets to a Mexican buffet, as well as 4 tickets for a Stone Island tour if we would take a 90 minute presentation . Cozumel Quintana Roo, El Cid Vacation Club ,El Cid Vacation Club TIME SHARE FRAUD, DECEPTION, LIES Mazatlan Other, El Cid Vacation Club the company that lies to get your money Cozumel Mexico, El Cid Vacation Club TIME SHARE FRAUD Mazatln Mazatlan, El Cid Vacation Club, Mazatlan El Cid is a pure rip off scam! Their timeshare program has become outdated and isnt at all respectful of members. We are on the same boat, we got scammed by ELCID Vacatio Club. While we still enjoy timesharing it is not worth all the El Cid incompetence and unwillingness to help. Please let me know how you were able to resolve your issues. Now I'm at a loss as to how to proceed to cancel? Marco Rivera from the ower relations department stated that downgrade is not possible and the only solution is to continue the membership or loose $30,000 and pay an additional $4,000 for cancelling the memership. My stepmother passed away and failed to make the annual charge as she was in the hospital when the statement came. ComplaintsBoard.com is a leading complaint resolution website on the Internet. And it is the best deal in Time Share, for sure. Login to Your Account. This post is not about the service received at El Cid. They will play hell getting any more money from me. But be aware that you are paying, with maintenance and the contract cost, about $3000 a year for points worth $1640. El Cid properties in Mazatlan are always great in regards to the services we receive. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. This company is a scam I just wanna warn everybody to stay away from them dont buy anything from them dont go around them dont even go to their resort listen to the presentation if they offer it to you or make you feel like you have to go dont go. I would join a class action suit against El CID. The complaint has been investigated and resolved to the customers satisfaction. EL CID didn't get us a copy until your five days are up. Gary in McGregor. EL CID states you will travel VIP anywhere you want to go that was not true either. This will surely increase the credibility of your complaint. I have been scammed by El Cid. He said he cannot cancel, and that the legal personnel was sitting right beside him(ok, sure), but that they could amend the program to make it fit for us. the customer service Rep says no only 1 year of points will be allowed. ASSURE you find all of them in written in your contract. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Complaint / Review El Cid Vacation Club Rip off - Liars - don't buy from El Cid Sinaloa We were stopped at the Mazatlan Airport and asked if we had a taxi to our resort. Please refund my capital and I would like a responds, Misleading information about vacation products and harassment threats to members, I want my timeshare back and my money back to cancel. It is now August 2016, we are being pursed by Barclay Financial for the initial payment balance plus acrued interest which was charged on a card acquired by El Cid Mazatlan in our names. I call to mexica and san diego the payment dept. - Read 9,594 reviews, view 7,367 photos, and find great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor I have been searching for a Law firm to helps us get out of this scam, but I have not been able to find one that makes me feel like they are true. The complaint has been investigated and resolved to the customers satisfaction. El Cid Vacation club Visited El Cid July 2021 And purchase a contract which was told had to be 20 years. They do not receive a full copy to review and decide whether or not they want to cancel within the 5 day rescission period allowed by Mexican Law. A very polished, blatantly deceitful presentation. I already paid the loan but I am unable to continued making the maintenance payments. And phone # we can call to Resolve future issues. Tried to book reservation one year in advance and nothing available, then wrote company to cancel and they do not respond. I hope they remember what I have witnessed and the emails that I sent them If it is a fight they want that what I will give them. the customer service Rep says no only 1 year of points will be allowed. The free cruise for six to Hawaii? What a nightmare! http://www.timesharescam.com/, I don't want to pay any more into this package. Posted on Jul 7, 2009. My husband is out of work and I am the only one supporting our family at this time and I do not want to loose $30,000. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We were there in March 2014 and they were supposed to buy our Wyndham Timeshare and we bought $105, 000 points which they told us would be about 4 weeks vacation. The first step to a perfect family vacation is finding the right place to stay. We purchase an El Cids timeshare in Cozumel in 2004. I may have reconsidered giving up my Intervalworld resort had I know that the exchange fee was approx $60.00 more per exchange. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Every singe year my wife has trouble with El Cid Customer Service Employees and their inability to help and always blaming RCI. Here is another blacklist for El Cid, with more similar complaints, They were recommended to me by RCI, who has had numerous other complaints regarding El Cid. This will surely increase the credibility of your complaint. All I can say is I plan on contacting PROFECO The Department of Conciliation Services to Foreign residents. You pay and they take. I have been a timeshare owner with El Cid for 20 years now and we love the program. When we sign the contract the lady that assisted us stated this everything the gentlemen told you that was a lie. Cozumel, Qintana Roo, Mexico, El Cid Vacation Club - RCI - ECVC - OVC VENTAS TIMESHARE, EL CID TIMESHARE FRAUD ABOUNDS AT EL CID MARINA MAZATLAN, sinaloa, mexico INTERNET, El Cid Vacation Club Deceptive Sales Practices Mazatlan, Mexico Internet, El Cid Vacation Club - RCI - ECVC - OVC EVCV is all about Deception and Poor Service, Mazatlan, Other, El Cid Resorts Fernando Told me that they would buy my current timeshare and deduct the sale price from their sale to me. Salespeople offer to resell a previously owned timeshare or take it over in trade so that the client is only responsible for the maintenance fees for the new timeshare. PREDATORS!! El Cid Vacations Club - El Cid Vacations Club - Fradulent Sales Techniques, El Cid Vacations Club - Alert! Like I stated NOT WHAT I SIGN-UP FOR BEWARE, Desired outcome: El Cid Vacations Club and El Cid Resorts are timeshare companies located in Mexico and owned by RCI, the biggest timeshare company in the world. Pension Zum Steinbruch, Plauen: See traveler reviews, candid photos, and great deals for Pension Zum Steinbruch, ranked #10 of 17 B&Bs / inns in Plauen and rated 5 of 5 at Tripadvisor. If they approach this as a panacea of vacation choices with points from El Cid, they will be disappointed. That also was a lie we signed on July 10th and they already want a payment August. If so what was your experience? We have been home only a few days, and I am trying to cancel everything. These were guaranted rentals for which we would receive $5000.00 each one in December of 2014 and the second at Easter time in 2015. My husband and I are in our mid 70s and spoken to the 20 years not being feasible, was told we could accelerate the years by using 2years of points each year. Copyright 1997-2023, Ripoff Report. to get to the million. Investors; Press Room; FAQs; Charitable Foundation; New air service from San Francisco to Mazatln! Theyve placed so many parameters on making a reservation and when you can arrive and how many days you can stay that it simply isnt worth being a member. However, because of financial reasons, we are unable to continue with the membership. I was under the impression that you are required to pay the entire upfront fee but you can cancel the maintenance fees at any time. The ones I have found seem to be another scam. Please Help. Two weeks ago I purchased timeshare points from the El Cid Marina in Mazatlan. We were subjected to hours and hours of presentations and promises. Corporate Advocacy Program: How to repair your business reputation. Toggle Our Hotels. We were skeptical because there were no promises in writing regarding the renting of points. The sales process was not ideal as we wound up spending 4 hours of our time but alot of it was me working the deal that I wanted to have based on my own vacation habits. El Cid Vacations Club - Beware of this rip off! http://www.mescam.com/ 1. When we attend, we already had a timeshare? By the way, we have a million points and have bought in several times Not true. Toggle Our Hotels. Who is ED Magedson - Founder, Ripoff Report. Vacation planning: Voyager Vacation Club Greenville, DE. From Cedar Rapids. My husband kept asking for the paperwork and they gave it to us in 5 days so we couldnt cancel. Do any one please help me how to get out this package. There was a window to cancel and get a full refund. Were you able to get out of this if so can you let me kow what steps you took? This review was chosen algorithmically as the most valued customer feedback. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. 13 Poerio Agencia de Viajes. Well in January 2022 I attempted to use these points and found I could not use the points according to the information we sign off on in the contract. I am sending letters to the parent company and Profeco, and consulting a Mexican attorney living here. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. Ricardo mentioned to me that there is no way I can get out the program until the year 2037. At the end of 5 years, we would have a timeshare that was mostly paid off, with no cost to us. Jan 16 2023 10:30 PM STAY AWAY. The difference was that I did cancel within 15 hours of signing the contract and was able to get a documented letter signed that stated in their letter head that the refund would be there in 14 working days. in airfare credits. EL CID is a rip-off company that lies EL CID to get you signed up. EL CID is a joke I will be out $66,000.00 and the loss of my other timeshare. They are not human. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. and deceptive. Not a deal. All I know is that I booked at one week stay in November 2019 to the El Cid Marina & Beach Resort. El cid are beautiful resorts with locations in Mazatlan, Cancun and Cozumel. I have nevef regretted a decision so much as this one. My wife has to call El Cid who tell us to contact RCI. It has been almost a year and nothing. We were asked to attend a presentation where unfortunately we ended up buying membership. Submit a complaint and get your issue resolved. Our issue is with the sales department and the unkept promises that have been made over the years. The points for car rental program is no longer available. On five separate occassions, our time share presenter was brought back into the room to reassure us. But just I have been back to Maya Riviera with family and friends every year except for 1 when we couldn't travel and I can tell you that I have had an amazing experience every time. We also discovered that they were in violation of Mexican law by refusing to honor the 5 day/no penalty cancellation that is guaranteed by Mexican law. Has anyone had any luck getting out of this? Salespeople offer clients false promises of discounts on airfares, cruises, car rentals etc. 2+ stops from $710. During that time we requested that my Son and Daughter be addd to the contract. - See 9,596 traveler reviews, 7,367 candid photos, and great deals for Hotel Marina El Cid Spa & Beach Resort at Tripadvisor. with your points and just enjoy it all. Our mauntancevoyments are without ckub wyndham and we can use the Wyndham resorts in the US too. We don't imagine that we are the only ones to have been scammed by you in the past. To receive more information about El Cid Timeshare and how to cancel it, send a WhatsApp to +52 332 510 7552, fill in the form in the contact section or call us at +1 714 277 3662. Clients are sent the full contract on a CD to their home address. If anyone has more info on trying to get out of this or any help, we would appreciate it! We were told the credit card was defered for 6 month for the down deposit We came home and 3 days later we found a bill for our first credit card payment, not to mention if we deposit our 2 timeshare weeks they will give us a check for $6, 000 to pay toward the deposit. This comment was posted by a verified customer. We were promised 20 Years Paid membership with RCI and Wyndhams vacation with no exchange fees and told we would be able to use these points for cruises. El Cid is a pure rip off scam! A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. 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